At Spaceback, we are proud to provide the best creative technology in the world and humble enough to appreciate that even the best technology requires world-class support. Your primary responsibility as a Customer Success Manager will be to ensure that our agency and advertiser clients are empowered to have the best experience possible utilizing our technology and interacting with our team that stands behind it.
You will be the primary point of contact for strategic and growing customer accounts, with an enthusiastic aim of driving revenue and adoption of Spaceback’s platform. Your involvement will span all touchpoints of the client lifecycle including: platform training & onboarding, strategic campaign planning, creative build support, and campaign monitoring & reporting.
As you learn to master our product offering, you will be encouraged to help shape its future by providing product feedback and enhancement requests to help your clients better reach their goals.
A typical day may include:
Launched in 2018, Spaceback is the creator and global leader in Social Display. Spaceback's creative automation platform is purpose-built for the programmatic era and generates better performing creative at a fraction of the cost of standard banners by combining the strength of social, the power of programmatic, and the impact of a good user experience.
More information about Spaceback can be found by visiting https://www.spaceback.com including the following social media channels: LinkedIn, Facebook, and Twitter.